Refund policy
Return Policy
We want you to be fully satisfied with your purchase. If you need to return an item, please review our policy below.
1. Eligibility for Returns
- Returns are accepted within 7 days of the delivery date.
- Items must be in their original, unused condition with all packaging and accessories included.
- A 20% restocking fee will be applied if the returned computer affects resale conditions.
2. Non-Returnable Items
- Computer and Computer components (such as CPUs, GPUs, etc.) cannot be returned if they are confirmed to be in working condition over 7 days
- Items that show signs of misuse or damage are not eligible for return.
3. Defective or Damaged Items
- If you receive a defective or damaged item, please contact us within 7 days of receipt. We will provide instructions for replacement or repair.
4. Return Process
- To initiate a return, email our support team at [Your Email] with your order number and reason for return.
- You will be provided with a return authorization and instructions for shipping the item back.
5. Refunds
- Refunds are issued to the original payment method once the return is processed and inspected.
- Please allow 5–10 business days for the refund to appear in your account.
6. Shipping Costs
- The customer is responsible for return shipping costs, unless the item is defective or incorrect.